01 / MANAGED IT
IT Support & Managed Services
Reliable remote support, user and device help, Microsoft 365 administration, troubleshooting and practical IT guidance for your team.
South Africa · Remote & on-site support
IT that keeps your business moving.
SBG InfraCore helps 5–50 person businesses set up, support and improve the technology they rely on—so owners can focus on customers, not IT problems.
Built for small businesses and startups.
Professional IT foundations • Personal, plain-language support • Solutions that grow with you
What we do
Technology that works as hard as your team.
From one-off projects to ongoing managed support, we make business IT reliable, secure and easier to manage.
02 / INFRASTRUCTURE
Network, Site Setup & Monitoring
Office and site setup, Wi‑Fi, connectivity, device installation, network resilience, proactive monitoring and preventative maintenance.
03 / BUSINESS SYSTEMS
Microsoft 365 & Automation
SharePoint, business forms, secure document spaces, workflow automation, helpdesk solutions and reporting tools that save time.
04 / SECURITY
Security & Access Management
Secure email, user access, onboarding and offboarding, device readiness, backup guidance and practical security improvements.
05 / PROJECTS
IT Projects & Improvements
Technology assessments, systems improvements, business process automation and digital setup tailored to your priorities.
06 / TECHNOLOGY SUPPLY
Hardware & Software Supply
Laptops, desktops, accessories, network equipment, software and business IT products—sourced, configured and ready to use.
Start here
Business IT Foundation Assessment
Not sure where to begin? We review the essentials that keep a growing business productive and point you to the most important next steps.
Request an assessment- Wi‑Fi, internet reliability and network setup
- Microsoft 365, email, collaboration and user access
- Devices, onboarding, backups and security basics
- Priority action plan for your next stage of growth
Find your next step
What does your business need help with?
Choose the situation that sounds most familiar. We’ll point you to a practical starting point.
Two-minute IT check
Is your business IT ready to grow?
Answer nine practical questions to identify common issues that can lead to downtime, lost work, fraud or unexpected IT costs.
Straightforward pricing
Support that fits your stage of growth.
Clear starting prices for ongoing IT support. We provide a tailored quote before work begins—no surprise charges.
CORE SUPPORT
Essential IT cover
From R550 / user / month
Minimum R2,750 per month
- Remote help and troubleshooting
- Microsoft 365 administration
- Routine device and account support
- Monthly support summary
GROWTH IT
Proactive support
From R850 / user / month
Minimum R4,250 per month
- Everything in Core Support
- Proactive monitoring and maintenance
- Priority remote support
- Monthly IT review and guidance
MANAGED INFRASTRUCTURE
For IT-critical teams
From R1,100 / user / month
Minimum R6,600 per month
- Everything in Growth IT
- Enhanced monitoring and planning
- Priority support and escalation
- Infrastructure and security oversight
Indicative support pricing excludes VAT where applicable, Microsoft 365 licences, hardware, connectivity, cabling and other third-party costs. On-site work and after-hours support are quoted separately.
Quick estimate
What could monthly support look like?
Select your team size and preferred level of support. This guide is designed to make budgeting easier; your final scope is confirmed after a short consultation.
Estimated monthly support
R4,250
For 5 people on Growth IT. Excludes licences, hardware and third-party costs.
Discuss this estimate
A better foundation
Premium capability, without the unnecessary complexity.
Good IT should feel calm. We explain options clearly, recommend what is right for your business, and stay focused on outcomes—not jargon.
- Remote support across South Africa
- On-site support from Randburg and surrounding areas
- Flexible project work and monthly support plans
- Clear communication and practical recommendations
Experience that matters
Enterprise experience. Small-business focus.
SBG InfraCore brings practical experience in building and supporting secure, reliable technology environments.
15+ YEARS
Practical IT leadership
Experience across IT operations, infrastructure, managed services and support environments where dependable technology matters.
MULTI-SITE
Built for continuity
Experience supporting multi-site and remote workforces, with a focus on uptime, resilient connectivity and clear operational processes.
ITIL v4
Structured service delivery
Professional experience spanning Microsoft 365, cloud, networking, monitoring, security and business continuity—delivered with an outcome-first mindset.
From Microsoft 365 and cloud systems to networks, monitoring, business continuity and business automation, we bring enterprise-grade thinking to the practical needs of growing businesses.
Why SBG InfraCore
More than a number to call when something breaks.
We help you move from reactive IT to a more reliable, better-managed technology foundation.
For managed-support clients, we aim to acknowledge standard requests within four business hours during agreed support hours. Response and resolution times depend on the selected service agreement and the nature of the issue.
Where we help
From a new office to a better-run business.
Specific, practical work designed around the moments when small-business IT matters most.
NEW SITE
Open a new office with confidence
Plan and set up connectivity, Wi‑Fi, devices, Microsoft 365, user access and day-one support so your team can start working without avoidable disruption.
GROWING TEAM
Make onboarding simple
Standardise devices, secure access, email, collaboration tools and joiner/leaver processes as you add people to the business.
RELIABILITY
Stop recurring IT interruptions
Strengthen network resilience, monitoring, backup practices and support processes before everyday problems become costly downtime.
How we work
A clear path from IT frustration to confidence.
Understand
We learn how your business works, where technology is getting in the way, and what growth requires next.
Strengthen
We set up or improve the right foundations—from networks and devices to cloud tools, security and automation.
Support
We stay available with responsive support, monitoring and advice that keeps your technology working well.
Practical resources
Useful guides for growing businesses.
Clear, practical information to help you make better IT decisions.
NEW OFFICE GUIDE
New Office IT Setup Checklist
What to have ready before your team moves in—from internet and Wi‑Fi to devices, security and business email.
BUYING GUIDE
What Should IT Support Cost?
Understand common pricing models, what should be included and the questions to ask before choosing a support partner.
SECURITY BASICS
Five Microsoft 365 Security Basics
Simple actions that help small teams protect business email, files, accounts and everyday work.
Service area
Based in Randburg. Ready to support businesses across South Africa.
On-site services are available in Randburg, Johannesburg, Sandton, Fourways and surrounding Gauteng areas. Remote support, cloud administration and managed services are available nationwide.
Who is SBG InfraCore best suited to support?
We are especially suited to growing businesses with around 5–50 people that need dependable IT without the cost of a full in-house IT department.
Do you support businesses remotely?
Yes. Many day-to-day IT needs—including Microsoft 365 administration, troubleshooting, monitoring and user support—can be handled remotely for businesses anywhere in South Africa.
Can you come on-site to set up an office or network?
Yes. We offer on-site assistance in Randburg, Johannesburg, Sandton, Fourways and surrounding Gauteng areas for site setup, networking, Wi‑Fi, device deployment and hands-on support.
Do I need a long-term contract?
No. Start with a project or consultation if that is what you need. Ongoing monthly support and monitoring options are available when you want a consistent IT partner.
Can you work with our existing IT suppliers?
Yes. We can work alongside internet providers, software vendors and other technology partners to help keep issues moving and make technical decisions clearer.
Let’s talk
Make IT one less thing to worry about.
Book a free 20-minute consultation. We’ll discuss what is slowing your business down and recommend a clear, practical next step.
WhatsApp: +27 78 540 1189
Call: +27 78 540 1189
info@sbginfracore.co.za
Randburg, Johannesburg & Gauteng · Remote support nationwide